Terms & Conditions for User Registration
Terms and Conditions
Informed Consent
The applicant is advised to read the whole of this agreement carefully. This agreement is made between Abbeycroft Leisure and you (The Applicant).
The applicant agrees that Abbeycroft Leisure will assess his/her health and fitness level and design an exercise programme accordingly.
1. Terms of membership
1.1 Membership entitlement: Fitness Studio ~ Group Exercise Classes ~ Swimming Pools ~ Track (Bury) ~ Tennis Courts (Haverhill). Upgrade packages are subject to change. Products and services may vary.
2 Health & Wellbeing
2.1 The Applicant will be responsible for monitoring his/her own physical condition throughout the exercise programme and that should any unusual symptoms occur he/she must immediately:
2 .1 Refrain from any further participation in the exercise programme until otherwise instructed
2 .2 Inform an Abbeycroft Fitness instructor of any changes that have occurred.
2.3 If deemed necessary by the Abbeycroft Fitness Instructor the Applicant will obtain at his/her own expense written confirmation from his or her own General Practitioner that they are in good health and capable of taking part in the exercise programme . (See section D).
2.4 The Applicant will immediately notify an Abbeycroft Fitness Instructor of any changes in his/her physical condition which render the replies to the Health and Fitness Questionnaire incorrect in any respect.
2.5 The Applicant enters the exercise programme entirely at his/her own risk.
3 Limitation of Liability
3 .1 Abbeycroft Leisure shall not be liable for any loss, damage or theft of personal property belonging to the Applicant, [or any guest of the Applicant] occurring on the Premises.
3 .2   Abbeycroft Leisure shall not be responsible for the death or injury to the Applicant, [or any guest of the Applicant] occurring on the Premises or as a result of the use of the facilities and/or equipment provided in the Premises, except to the extent that such death or personal injury arises from any negligent act or omission by Abbeycroft Leisure.
3 .3 For the purpose of this clause 5 Abbeycroft Leisure includes Bury Leisure Centre (IP33 3TT) Thurston  Community Education Centre (IP31 3PB)  and Haverhill Leisure Centre (CB9 0ER), as well as Fitness Instructors, Personal Trainers, Freelance Studio Instructors or other employees, servants or agents (including any independent contractors from time to time employed by it) .
3.4 The applicant hereby authorises Abbeycroft Leisure to obtain any additional information which it may require from his/her General Practitioner.
Conditions of Membership
A. General Conditions
1 All members wishing to use the fitness studio must complete an induction programme and the appropriate health questionnaire.
2 All membership programmes and members benefits may change from time to time and vary during special events and functions.
3 In the event of a member losing their card a small administration charge will be payable for a replacement.
4 Memberships are nontransferable. You must not allow anyone else to use your card or Membership number  . Cards being used by any other person other than the authorised member will result in the membership being cancelled and no refund of the registration fee or subscriptions made.
5 The Management reserve the right to reject any application or withdraw without refund any Membership in the event of failure to comply with Membership Conditions and Leisure Centre Regulations.
6 The management reserve the right to vary membership conditions and admission is subject to compliance with both leisure centre and Abbeycroft Fitness rules.
7  Prices will be reviewed annually.
8 Outstanding account arrears will be payable before reinstatement of a membership. Access will be denied until this time.
9  Discount levels are discretionary and may vary from time to time .
B.  Registration Fee
1  Registration fees are non-refundable.
2 In the event of a Membership subscription lapsing for any time, a new registration fee will be charged.
C.  Direct Debits and Commitment periods
1 Certain membership packages are subject to a minimum committed period.
For a Lifestyle 6 months membership this is 6 installments.
For a Lifestyle 12 months membership this is 12 installments.
If you cancel your membership within your commitment period, you will be required to pay the remaining minimum installations due.
2. Monthly Direct Debits are between Abbeycroft Leisure and you the applicant and automatically continue until the relevant membership department at either Bury and/or Haverhill Leisure Centre are notified otherwise.
3.  Payments due and not received by the due date will incur a £6 administration charge.
4. Cancellation of a Membership must be supported in writing and a copy sent to the relevant Leisure Centre and to your Bank/Building Society. To cancel your lifestyle membership Abbeycroft Leisure need to receive your one months’ notice, in writing, before the 7th of the current month (providing the minimum obligation period has been served) .  Once passed the 7th of the month another direct debit will be taken.  Please contact the sales team to find out full cancellation details.
5.   Committed and Corporate memberships require that a minimum number of 
6. Direct Debit payments are made as agreed within the Membership/Payment Details section of this application. Payments will continue on a month-by-month basis thereafter.
7 Amendments to memberships must be received no later than 10th of the month in writing to the Membership Advisor at the relevant Leisure Centre.
8 Should a member be eligible to alter their membership category they will automatically take on the terms and conditions of that membership, and therefore begin a new contractual obligation.
D.  Suspension of Membership
1 Suspension of a membership will only be considered if the member cannot continue participating for medical reasons. This must be supported in writing from your doctor and will only apply from the date of receipt of the letter. A letter from your Doctor will be required on your return to fitness.  Such suspension will be at the discretion of the Manager.
2  Suspension of membership on any other grounds will incur a £5 monthly charge. Such suspension will be at the discretion of the Manager and for a maximum 3 month period.
3  If a customer wishes to access the centre for any activity during a suspension period they will be charged the full pay and play price.
E.  Booking Conditions
1  Valid members may make single activity bookings 7 days in advance.
2  Any activity cancelled without 48 hours’ notice or not used will not be refunded.
F.   Centre Rules
1.   A separate health assessment must be completed at each Centre (Haverhill and Bury St Edmunds) before use of the Fitness Studio can commence, as a health and safety requirement.
2.   Members are required to adhere to the Centre Rules and Regulations posted at each site.
3.   Admission is always subject to the facility operating at a safe capacity. 
4.   Members are required to wear the appropriate attire at all times and follow the dress code as displayed in each Bodywise membership Studio. Members perspiring excessively are advised to take the appropriate steps to prevent this affecting other members. If members do not provide a towel for use whilst training, they may be asked to discontinue their session.
5 Members must register on arrival using their membership card in the reception area at either Centre and also in the Fitness Studio at Bury St Edmunds.
6 Kit bags must be stored in lockers situated in the changing areas and must not be stored in the Fitness studio or around the perimeter of the dance studio’s when attending an exercise class.
7 Additional weights being loaded onto the resistance machines is prohibited. 
8   Members are expected to behave in a considerate manner to other users.
9   Non-member guests or friends must be referred to a membership advisor on arrival before using any equipment.
10.   Members are required to pay for all other activities which are not included as part of their membership package and must have a valid ticket for use. 
11 Abbeycroft Leisure cannot be accountable for criminal acts (eg . theft of personal property) . Please do not store expensive items in lockers.
12 Other than the supervised Teen Fitness sessions, the recommended minimum age of membership is 16. Centre management reserve the right to refuse any membership application below this age and/or seek proof of age should there be any reasonable doubt.
13 The Exercise programme may have to change subject to attendance and viability.
14 To ensure that customers have the maximum possibility of attending the exercise class programme, if you pre book and do not attend, the ability for you to pre-book may be withdrawn.
15 Core opening hours are Monday-Friday 6am-10pm. Saturday and Sunday 8am-6pm. The Centre’s will operate reduced opening hours during Bank Holidays and the Christmas period. We politely ask all members to cease use of all facilities 15 minutes prior to closing to allow adequate time for showering and changing. Staff will also begin end of day cleaning and safety checks at this time.